ICT Quality Assurance Engineers

ICT Quality Assurance Engineers create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audit systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. They may supervise the work of ICT quality assurance teams.

  • The Job
  • The Facts
  • Related Courses

What the job involves

  • Schedules and conducts quality audit inspections, and analyses and reviews systems, data and documentation
  • Identifies variations and potential high risk areas in securing adherence to standards and procedures
  • Recommends corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
  • Communicates, educates and liaises with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities

Key values of workers in ICT Quality Assurance Engineers

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

  • Relationships

    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Top skills required for workers in ICT Quality Assurance Engineers

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Writing

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Monitoring

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.